Responsible Gaming

Play For fun — Not for pressure

Bajok believes gaming should be a source of entertainment. We want you to play in a healthy, mindful, and controlled way. Responsible gaming tools, tips, and support — all in one place.

18+
Age Restriction
24/7
Support
5
Protection Tools
Free
All Features
Deposit Limit

Set your own daily, weekly, and monthly limits. Once set, they take effect immediately.

Cool-Off Period

If you need a short break, temporarily suspend your account — from 1 day up to 6 weeks.

Self-Exclusion

For a long-term break, close your account completely for anywhere between 6 months and 5 years.

Time Limit

Decide in advance how long you'll play each day. You'll get a notification when your time is up.

Learn more

What is responsible gaming and why does it matter

Online gaming is a great form of entertainment — but like any entertainment, it requires moderation. Responsible Gaming It means enjoying gaming while staying in control of your budget, time, and emotions.

Bajok From day one, Bajok has treated Responsible Gaming not as a slogan, but as real action. Our platform provides every user with a range of protective tools — all completely free of charge.

Gaming becomes a problem when it starts affecting other areas of your life — drifting from family, losing focus at work, financial stress. These things usually creep up gradually, which is why staying alert early on is the best approach.

When does gaming stay entertainment?

Gaming stays entertainment when you play within a set budget, take wins and losses in stride, and can stop when you need to. Not feeling devastated after a loss or overly hyped after a win is also part of responsible gaming.

  • Set a budget you can afford and stick to it.
  • Don't treat gaming as a source of income.
  • Keep making time for family and friends.
  • Never bet with borrowed money or funds meant for bills.
  • Avoid gaming when you're feeling stressed or lonely.

Bajok's Commitment: We want every user to enjoy gaming in a healthy way for the long term. If you ever run into any issues, our support team is ready to help with complete confidentiality.

How to Set Limits

Open the "Responsible Gaming" section in your Bajok account profile settings. There you'll find options to set deposit limits, session time limits, loss limits, and cool-off periods. Increasing a limit is not immediate — it takes 7 days, so decisions made in the heat of the moment don't take effect right away.

Keep in mind: Decreasing a limit takes effect immediately, but increasing or removing a limit only applies after 7 days. This is intentional by design.

Warning Signs

If you notice these signs, stop and seek help:

1
Chasing losses

After a loss, do you immediately play again trying to win your money back?

2
Spending beyond your budget

Are you using money meant for bills or household expenses to play, or taking on debt to fund your gaming?

3
Hiding from family

Are you hiding your gaming activity from family or being dishonest about it?

4
Unable to focus on anything else

Are you putting gaming ahead of work, family, or friends?

5
Unable to stop playing

You want to stop but can't — is gaming constantly on your mind?

⚠️ If even one of these applies to you — Don't wait. Reach out to our Support team today. Asking for help is a sign of strength, not weakness.

Safety Tools

Bajok's Responsible Gaming Tools

All tools are free and available at any time

Deposit Limit

Set the maximum amount you want to deposit per day, week, or month. Once a limit is in place, you won't be able to deposit beyond it. Lowering your limit takes effect immediately, but increasing it requires a 7-day waiting period.

Loss Limit

Once you've lost a set amount, your session will stop automatically. This is the most effective way to protect yourself from financial harm. Choose a reasonable limit based on what you can afford.

Session Limit

Decide in advance how long you want to play each day. When the time is up, you'll receive a reminder and your session will end automatically. It's a simple but effective way to build healthier gaming habits.

Cool-Off Period

Pause your account for anywhere between 1 day and 6 weeks. During this period you won't be able to log in, but your account won't be closed. Your balance and history will remain intact.

Self-Exclusion

If you feel you cannot control your gaming, close your account completely for 6 months to 5 years. During this period, the account cannot be reopened by any means. Self-exclusion is a brave and responsible decision.

Support & Counselling

Talk directly with our specialist team about gaming concerns. Get help in Bengali via live chat — no judgment, just support.

Step

How to Set Limits

Set your own gaming limits in just a few simple steps:

1
Log in to your account

Log in to your account on the Bajok app or website.

2
Open the profile menu

Click or tap the profile icon in the top right corner.

3
Select "Responsible Gaming"

Select the "Responsible Gaming" section from the menu.

4
Choose the tool that works for you

Deposit limits, time limits, cool-off, or self-exclusion — choose whatever works for you.

5
Save

Save with an amount or time. The limit will take effect immediately.

Check yourself

Ask yourself these questions:

Do you see gaming as entertainment?
Yes, always Sometimes No, it feels like pressure
Can you stop when your budget runs out?
Yes, easily Difficult I can't
Is gaming affecting your time with family?
No, not at all Sometimes Often
How do you feel when you lose?
Normal I feel discouraged I feel frustrated, so I keep playing

If you have mostly orange or red answers — Set your limits now or talk to our Support team. You are not alone.

FAQs

Responsible Gaming FAQ

No — if you self-exclude, your balance remains completely safe. You can use it once the exclusion period ends and your account is reactivated. However, any active bonuses may expire during the exclusion period.

A cool-off is a temporary break — from 1 day up to 6 weeks. During this time you cannot log in, but your account reactivates automatically once the period ends. Self-exclusion is a longer-term commitment — from 6 months to 5 years — and even after the period ends, you need to submit a request to reactivate your account.

Yes, a deposit limit takes effect as soon as it's set. Decreasing a limit is also immediate. However, if you want to increase a limit, you'll need to wait 7 business days — this is intentional by design, to prevent overspending in the heat of the moment.

Chat with us directly on Bajok's live chat — our responsible gaming team is ready to help. All conversations are completely confidential. You can also reach us by email. Asking for help is a sign of strength.

Dealing with a loved one's gaming problem can be tough. Start by having an honest, open conversation with them — approach it with empathy, not judgment. You can also reach out to Bajok Support on behalf of a family member to raise a concern. If needed, seek help from a professional mental health service.

Bajok has a zero-tolerance policy when it comes to child safety. Age verification is mandatory at registration, and a national ID is required during KYC. If an underage account is detected, it is closed immediately. If you suspect anyone, please let our support team know.
Your well-being is our priority

Enjoy Gaming — Responsibly

Play on Bajok for the fun of it. Set the right limits, stay safe, and enjoy gaming — completely stress-free.

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